12 Things I've Learned As My Electrical Business Has Grown

Brendan Lamothe

Key Takeaways

  • Embrace challenges to drive business growth.
  • Delegating effectively boosts efficiency and personal development.
  • Investing in team and self leads to sustained success.

Embrace Challenges

Get Uncomfortable and Fail Forward

Bad decisions often transform into compelling narratives. It's essential to embrace discomfort, as it can lead to significant growth. In 2012, we at Jefferson Electric made the decision to dive into solar energy through grant-funded, free training. This transition from being solely electricians to entering a new business vertical proved cost-effective.

Years later, we embarked on our largest project, a solar energy ground mount, encountering numerous unforeseen challenges. We faced unanticipated weather issues, material shortages, and supply delays, leaving us $50,000 in the red. Had we not "failed forward" and learned from this experience, we might have missed out on the subsequent tens of millions in solar project revenues. Recognizing the immense value in these challenging experiences was pivotal, steering us away from potential stagnation and towards ongoing success.

Technological Improvements

Put Your Business in the Cloud

Moving your business operations to the cloud can streamline processes, reduce costs, and enhance efficiency. By leveraging a dedicated software platform, you can replace manual tasks with automated solutions, allowing you to focus on core business functions. The cloud offers a cost-effective alternative to traditional labor costs, providing flexibility and scalability. Adopting cloud technology can lead to significant productivity gains and operational enhancements.

Company Cam and Centralized Data

Company Cam is an example of effective cloud-based software that centralizes data storage, making it an invaluable tool for contractors. At a cost of $19 per month per user, it centralizes photos and videos, ensuring that vital documents are stored in a single, accessible location. This eliminates the chaos of scattered data and creates a singular source of truth for project information, improving communication and accuracy across your team.

Business Efficiency

Do What You Do Best and Outsource the Rest

Focusing on core competencies is crucial. When you concentrate on the key areas where you excel, such as strategic business operations, you can outsource other tasks to improve efficiency. Using a specialized payroll service can streamline your HR processes and reduce time spent on tasks outside your main expertise. By negotiating costs with providers, you can secure valuable services at reduced rates, ensuring that budget constraints do not hinder accessing quality solutions.

At Jefferson Electric, outsourcing HR functions proved beneficial. By hiring a firm that provides a range of services, from entry-level support to professional legal counsel, you can maintain compliance without bearing the management burden. This approach ensures resources are directed toward growth areas instead of administrative tasks that do not align with your core skill set.

Leverage Tools for Payroll and HR

Utilizing technology to manage payroll and HR functions can make a significant difference in efficiency. Cloud-based services and dedicated software platforms provide a unified system for handling payroll, compliance, and workforce development tasks. This integration simplifies processes and reduces the risk of errors associated with manual transactions across diverse locations.

An investment in robust HR solutions like hiring an HR firm or using cloud-based services offers support from basic administrative tasks to complex legal matters. This versatility means you can focus more on strategic objectives while ensuring HR compliance. The right tools and outsourcing strategies allow company leaders to allocate their time and energy where they have the most impact.

Team Development

Delegate and Elevate

When you delegate responsibilities to team members, you enhance your ability to focus on long-term strategies and make significant decisions. Delegation empowers your team members by providing them with ownership and responsibility, aligning their roles with their skills. It's important to remain available for check-ins and maintain accountability for their success. Hiring the best people and investing in them allows you to entrust responsibilities confidently, leading to significant growth for both the individual and the organization.

Invest in Your Team

Investing in your team is crucial for attracting and retaining top performers. Young employees often seek opportunities for growth and experience. Providing paths for advancement, training, and continued learning ensures that your team feels valued and motivated. Without these opportunities, you risk losing your best talent to competitors who can offer the growth paths they desire. Prioritizing investment in your team fosters a dynamic and committed workforce dedicated to mutual success.

Personal Growth

Invest in Yourself

Your development and education are integral to both personal and professional success. You represent one of the most valuable assets within your team. By nurturing your own skills and capabilities, you yield returns not just for yourself, but for the entire organization. Continuous learning is crucial. Engaging with thinkers and authors like Simon Sinek and Patrick Lencioni can transform your perspective and help define cultural and strategic priorities.

Incorporate personal development routines into your daily life. These practices foster clarity, momentum, passion, and insight, contributing to your holistic growth. Making progress on this front aligns with gaining valuable insights and encourages ongoing learning. Rise to the challenge of self-improvement, recognizing the profound impacts it can have on all facets of your life and work.

Overcoming Adversity

Addressing Fear

Fear often arises when confronting the potential failure or unknown outcomes of a decision. Consider it a diversion of your imagination from creating possibilities to dwelling on worst-case scenarios. Instead of succumbing to fear, direct your thoughts proactively to assess risks and strategize solutions.

Understanding that fear is just imagination used wrongly allows you to harness that imaginative power for constructive purposes. By shifting focus, you can embrace innovation and adaptability in challenging situations. For instance, when faced with unexpected problems in a major project, concentrating on solutions rather than the obstacles can lead to growth and new opportunities. Use fear as a signal to prepare and respond rather than to pause or retreat.